Alternatives to Quiet Firing: What Employers Can Do Instead
Dec 2022
"A problem properly stated is a problem half solved." - Charles Kettering. The idea behind this quote holds for many things, including the process of employee termination.
Quiet firing—the term coined for employers reducing employees' workload until they leave, is becoming increasingly popular. But it's a practice that often leads to more problems than solutions.
How? While intended to be discreet, quiet firing has a tendency to backfire. In short, quiet firing can destroy:
- Your relationship with the individual employee
- Your company's reputation
- Your team morale
In this blog post, we'll discuss why quiet firing doesn't work, what you as an employer do to prevent it and what you can do instead of embracing this dark art.
What is quiet firing?
Quiet firing, the employer response to 'quiet quitting', is a way employers encourage employees to quit their jobs without formally terminating them.
Unfortunately, this often involves creating an uncomfortable working environment through unfair treatment or refusing to listen to employee concerns.
For example, managers may reduce hours or shift assignments, give employees negative reviews or feedback, exclude them from team meetings or activities, and make them feel unwelcome or unappreciated.
Quiet firing is a passive aggressive tactic that can emotionally damage employees and lead to long term negative consequences. Employers must be aware of the risks associated with quiet firing and take steps to prevent it in the workplace.
What should employers do instead of quiet firing?
When it comes to firing employees, there are many different ways employers can approach the situation.
Quiet firing is one of the methods that has become increasingly popular in recent years, but unfortunately, it is a mistake. Instead of taking this approach, employers should look for more effective alternatives.
The primary issue with quiet firing is that it deprives the employee of their right to be heard and respond to the accusations against them. This can cause additional problems, such as bad press, financial pitfalls and reputational damage for the employer.
To avoid these potential pitfalls, employers should opt for a more communicative approach that allows employees to have their say and receive constructive feedback.
1. Prioritise and set processes for communication
One of the most crucial aspects of an effective termination process is communication. Before initiating the process, it is essential to clearly explain to the employee why they are being let go, the timeline for the termination process and any potential financial or other assistance that may be available to them.
Doing so will help ensure that the employee is aware of the reasons for their termination and that they can voice their opinion. Additionally, having open and honest conversations with the employee throughout the process can help ensure everyone is on the same page.
It is also essential to ensure that all aspects of the termination process are handled following applicable laws and regulations.
Therefore, before beginning the process, it is essential to consult with a lawyer or other legal professional to ensure that all relevant laws are followed. This will help protect both the employer and employee from potential legal issues down the line.
Finally, employers should strive to provide outplacement services for terminated employees. Outplacement services can include career counselling, resume assistance, job search guidance, and more.
These services can help former employees move on to new opportunities more quickly and easily while helping employers maintain a good reputation in the local business community.
In short, quiet firing is not an effective way to terminate an employee and should be avoided whenever possible. Instead, employers should focus on developing and implementing a comprehensive termination process that is both legally compliant and respectful of the employee's rights and feelings.
Doing so will help ensure that all parties involved in the process are treated fairly, and it doesn't breed a culture that will make other staff want to leave.
Do you understand the power of putting people first?
Why does quiet firing fail?
Quiet firings may seem easier for you or your managers when dealing with non productive workers. Still, it’s problematic and will leave you and the staff feeling unfulfilled and frustrated.
The main issue with quiet firing is that it is essentially a way of sweeping the problem under the rug and avoiding a direct confrontation. Unfortunately, any underlying issues with the employee's performance or behaviour are never addressed, leaving them unresolved and possibly recurring.
On top of this, when an employee is quietly fired, they don't get the chance to understand why they were let go or to receive closure on their experience.
This lack of closure can be difficult for employees to handle and can lead to feelings of frustration and anger that could have been avoided with a more transparent approach.
Quiet firing can also cause serious damage to the morale of existing and potential employees. Remember, your team is watching. And when they learn that this is your organization's approach to terminations, you’ll sacrifice their trust, and in turn, their loyalty.
It’s not uncommon for these issues to then spiral, until you’re left with a desk full of resignations and a big hiring job on the horizon.
What should employers do instead of quiet firing?
When it comes to firing employees, policy is the best practice.
We get it. As a startup, you have a lot on your plate. But, it’s important to iron out and write down your hiring and firing processes as soon as you grow your team. This way, you can ensure:
You, the employer make your expectations known
They, the employee understands their role and the consequences for actions
Needless to say, having a process in place before you take action allows you to be sure that all aspects of the termination process are handled following applicable laws and regulations.
It’s a great idea to run your processes through with a lawyer or other legal professional to ensure that all relevant laws are followed. This will help protect both the employer and employee from potential legal issues down the line.
One of the most crucial aspects of an effective termination process is communication. Before starting the process, it’s important to clearly explain to the employee:
Why they are being let go
The timeline for the termination process
Any potential financial or other assistance that may be available to them
Doing so will help make sure that the employee is aware of the reasons for their termination and that they can voice their opinion. Additionally, having open and honest conversations with the employee throughout the process can help make sure that everyone is on the same page.
Finally, employers should strive to provide outplacement services for terminated employees. Outplacement services can include career counselling, resume assistance, job search guidance, and more.
These services can help former employees move on to new opportunities more quickly and easily while helping employers maintain a good reputation in the local business community.
In short, quiet firing is not an effective way to terminate an employee and should be avoided whenever possible. Instead, employers should focus on developing and implementing a comprehensive termination process that is both legally compliant and respectful of the employee's rights and feelings.
Doing so will help ensure that all parties involved in the process are treated fairly, and it doesn't breed a culture that will make other staff want to leave.
How to prevent quiet quitting in the first place
1. Open communication
A successful and productive working relationship requires open communication, honesty, and mutual respect.
Employers should strive to foster an environment where employees feel comfortable discussing their job performance and any issues they may have with their work. This can help employers identify potential problems before they become too big to fix.
2. Offer feedback
Employers should provide regular feedback to employees to help them improve their job performance. Providing constructive criticism can help employees understand what areas need improvement and allow them to make adjustments as needed.
It can also create a supportive atmosphere that encourages employees to take responsibility for their work.
3. Provide training
Employees should have access to training and resources to help them perform their job duties better. This could include on-the-job training or educational classes tailored to the needed skills.
This will help employees learn the necessary skills for their job and show them that their employer cares about their development.
4. Encourage collaboration
Working with colleagues is often a key component of job performance. Encouraging employees to collaborate and solve problems can increase productivity and efficiency. It can also help foster a sense of team unity and camaraderie, which can motivate employees to work harder.
5. Offer rewards and recognition
Rewarding employees for a job well done can be a great way to motivate them to continue performing at a high level.
Employers should recognize employees' successes publicly and privately to show appreciation for their hard work and dedication. This can also be a great way to show other employees that there are rewards for doing a good job.
By implementing these strategies, employers can create an atmosphere where employees are motivated and rewarded for their work rather than being quietly fired for poor performance.
With open communication, feedback, training, collaboration, and recognition, employers can foster an environment where employees are encouraged to perform at their best. Not only will this help improve employee morale and productivity, but it will also help to prevent the need for quiet firings in the future.
The key takeaways
1. Overall, quiet firing fails because it doesn't address the underlying issues and can cause lasting damage to the employer-employee relationship in your organisation. It also doesn't allow employees to receive closure or understand why they were let go.
2. A better approach is to communicate openly with the employee, provide feedback, and take steps to ensure any potential issues are addressed before they become too serious.
3. Employers must take a proactive approach when it comes to employee departures.
4. Taking these steps not only makes the transition smoother for the departing employee but can also help maintain a positive work environment and prevent quiet quitting in the future.
5. Employers should strive to make the departure of employees a smooth one that leaves both parties with a good impression of the other.
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